Tired of Talking to a Rock? Why Local Telephony Support Beats Big Telecom
The Call Center Black Hole You’ve been there before. You need help—now—but instead, you’re stuck on hold, screaming “representative!” into your phone like it’s some kind of magic spell. Finally, a voice comes on the line, only to transfer you five times before you land… nowhere. It’s like shouting into the void—except the void doesn’t …
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