Tampa Bay Tech Member News

Local business leaders welcome fintech entreprenuers

Gert-Jan de Vreede, interim dean of the University of South Florida’s Muma College of Business, believes Tampa Bay needs a moniker that embodies the region’s transformation into a technology hub. He noted that California has Silicon Valley, and people refer to Omaha, Nebraska, as Silicon Prairie. After dismissing Silicon Swamp and suggesting Silicon Bay, de …

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Simplifying Data Analytics with Databricks on AWS: A Practical Guide

In today’s data-driven world, businesses thrive on their ability to harness data for valuable insights. However, the process of managing and analyzing data can be complex and time-consuming. That’s where Databricks on AWS comes in. This powerful combination simplifies data analytics, making it accessible and efficient for organizations of all sizes. In this practical guide, …

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St. Pete Named One of Happiest Towns in America

St. Petersburg, Florida recently was named one of the 15 happiest towns in America according to Outside Inc., which noted in its overview that “Saint Petersburg is a paradise for those who love beaches, sports, arts, and getting outdoors year-round.” Outside highlighted St. Pete in its “Best Towns 2023: Happiest Edition,” noting, “What constitutes a …

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5 Signs it’s Time to Upgrade Your IVR to an IVA

If you’re still using IVR technology that was developed 30 years ago, you’re likely no longer providing the level of self-service that customers expect. You’re also missing out on opportunities to increase your automation rates and reduce service costs. Here are five signs it’s time to upgrade to intelligent virtual agents (IVAs).

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