Tampa Bay Tech Member News

Tired of Talking to a Rock? Why Local Telephony Support Beats Big Telecom

The Call Center Black Hole You’ve been there before. You need help—now—but instead, you’re stuck on hold, screaming “representative!” into your phone like it’s some kind of magic spell. Finally, a voice comes on the line, only to transfer you five times before you land… nowhere. It’s like shouting into the void—except the void doesn’t …

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FedRAMP: Navigating the future and guiding cloud service providers in the DOGE era 

With the Department of Government Efficiency (DOGE) in the forefront, questions around the future of FedRAMP have begun to circulate. The future of FedRAMP is a topic of much discussion and one that we’ve had with many customers and partners, and we’re here to help guide you through the state of uncertainty that currently exists …

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