System Administrator

Moffitt Cancer Center
Published
September 19, 2022
Location
Tampa, Florida
Category
Job Type

Description

Digital Workspace System Administrator

***Please note, this position could be hybrid/remote

Please note, that this is not a server or network administrator role.

The Systems Administrator is responsible for supporting the daily operations of Moffitt’s digital workspace infrastructure which includes:

  • VMware Horizon / VMware Workspace ONE
  • Sophos Antivirus Administration
  • MacOS / Windows 10
  • VDI Environment
  • Vulnerability Remediation
Ideal Candidate:
The ideal candidate will have seven (7) years of proficiency in a technical support role and Healthcare or hospital IT experience in a 24x7 environment

Responsibilities:
  • Responsible for ongoing management of endpoints including vulnerability patching, third-party patching, OS and driver updates, and application packaging/upgrades.
  • Engaging in level three support for issue investigation and remediation.
  • Work in conjunction with Senior Systems Administrators, Technology Engineering and IT application teams on project initiatives requiring integration within Workforce Technology Services.
  •  Clearly and effectively communicate with customers via email, phone, instant message, and in person.
  • Regularly visit with internal IT teams and end users for feedback on solutions provided and supported by the Digital Workspace team.
  • Review potential improvements and work with appropriate teams to vet, test and implement
Credentials and Experience
  • Associate's Degree required; field of study: Computer Science / Information Systems or a related major
  • In lieu of an Associate's Degree, a High School Diploma with an additional three (3) years of relevant technology experience plus the seven (7) years (for a total of 10 years) experience
  • Minimum of seven (7) years of proficiency in a technical support role with at least one major area of focus or experience in application delivery, application administration and support, virtualization, vulnerability management, or unified endpoint management.
Preferred:
Recent experience supporting one or more: VMware Horizon, VMware Workspace ONE, JAMF, VDI environments including image management and monitoring.
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